Guest and Community Safety

Trails Tales Tunes 2021

The Organizing Committee for the Trails, Tales and Tunes (TTT) Festival has been working hard to develop an entertaining mix of in-person and virtual content for the 2021 TTT Festival! As you can appreciate, planning for this year’s edition of the festival has been particularly challenging due to the COVID-19 pandemic. The TTT Committee is committed to providing a safe and healthy environment for residents and visitors who are planning to come to Norris Point to enjoy this year’s event May 21-30.
TTT will follow all current Newfoundland and Labrador Public Health guidelines throughout the duration of the festival. If relevant guidelines change leading up to the event, or during the event, the Committee will be required to adjust its protocols and practices accordingly. The Committee will endeavor to make information about any changes available with as much notice as possible. However, recognizing that the COVID-19 pandemic is a fluid situation and things can change quickly, the Committee requests the public’s patience and understanding. For the most up to date information, check the Trails, Tales & Tunes website or facebook page, www.facebook.com/trailstalestunes.
In accordance with Provincial Public Health Guidelines, the TTT Festival will adhere to the following health and safety measures throughout the event:

General Guidelines
• Physical distancing guidelines will be followed at all times. Guests are asked to maintain a physical distance of at least 6 ft (2 m) between themselves and others as much as possible, including when in a line up for a show and follow floor markers on the floor inside the venues.
• Non-medical or cloth masks are mandatory in all indoor spaces and must be worn at all times when indoors, including when seated. Masks will not be mandatory for outdoor events such as hikes or bike rides, however people are encouraged to practice safe physical distancing during these events and wear their mask in situations where they are in close proximity to others, such as registrations, introductions or breaks. Participants are permitted to remove their masks to eat or drink, however it is encouraged that food and drink not be shared.

Cleaning and Sanitizing
• Enhanced cleaning of all TTT venues before and after performances paying particular attention to high touch surfaces such as doorknobs and rails. Staff and volunteers have completed Clean It Right Training. 
• Hand sanitizers will be provided at all entrances and people are encouraged to sanitize their hands upon entry to a venue or at the start of an event.

Venues
• TTT operates events in a variety of locations throughout the Festival. In accordance with public health regulations, all venues are operating at reduced capacity. Please be patient as the Committee has done their best to accommodate people safely and comfortably. Please note that additional people beyond the pre-determined compliant capacity cannot be admitted even though it may appear that there is extra space available. Should capacity regulations change in advance of an event, the Committee may issue additional tickets at its discretion according to public health guidance and respecting physical distancing.
• All venues will have a designated entrance and exit door and patrons are asked to maintain the flow of traffic in one direction when entering and exiting a venue.
• COVID-19 protocols and notices, such as the mandatory use of masks, will be posted in each venue. These notices will have the most up to date public health information and must be followed at all times.
• Audience members will not be permitted to enter the backstage areas/performers space at any time as these areas also have capacity and physical distancing measures in place.
• Public washrooms will be available at performance venues. Please adhere to any posted capacity restrictions in the washrooms and ensure physical distancing when lining up to use the facilities.
• There will be no coat check service or coat racks available. Audience members are required to keep their personal belongings with them throughout the event.

Ticket Sales & Seating
• As much as possible, ticket sales will be done online in advance of any in-person events to minimize the exchange of cash and to minimize contact at check in and check out. Contact information will be collected at the time of sale for contact tracing purposes.
• Each seated event will have a pre-determined floor plan to ensure that TTT is adhering to physical distancing guidelines. Upon arrival at a performance venue, patrons will be shown to their assigned seats and are asked to remain there once seated. Patrons may be seated with their bubble (of up to X # people) provided their bubble has been pre-booked. Patrons are kindly asked to not book more seats than they require for their bubble. Once patrons are in their assigned seats, they are not permitted to move their seats to join another bubble or seating area before or during the event.
• To reduce congestion and maintain social distancing venues will open for seating an hour in advance of scheduled showtime. When waiting outside a venue, we ask that you please comply with physical distancing regulations and wear your mask. There will be no late admissions.
• Accessible seating is limited and is available on a first-come, first-served basis.
• There will be no intermissions and patrons are asked to remain seated as much as possible. Masks must be worn if there is a need to move about within a venue.

We ask for your patience and understanding as we navigate these challenging times. If you are unwell or feel vulnerable in any way, please stay home to ensure the health and safety of yourself and others. Guests are asked to stay home if they are:
• Experiencing any COVID-19 symptoms in the last 14 days, including:

    • Fever (including chills/sweats);
    • Cough (new or worsening);
    • Shortness of breath or difficulty breathing;
    • Runny, stuffy or congested nose (not related to seasonal allergies or other known causes/conditions);
    • Sore throat or difficulty swallowing;
    • Headache;
    • Acute loss of sense of smell or taste;
    • Unusual fatigue, lack of energy;
    • New onset of muscle aches;
    • Loss of appetite;
    • Vomiting or diarrhea for more than 24 hours;
    • OR a child displaying small red or purple spots on hands and/or feet

• They have been outside Newfoundland and Labrador in the last 14 days
• They have been in close contact of a known or suspected case of COVID-19 in the last 14 days.
• In the last 14 days, they have been in close contact with a person with acute respiratory illness, who has travelled outside of Newfoundland and Labrador within 14 days, prior to their illness onset.

Patrons who are not feeling well on the night of the event, or feel that they might have been in a compromised situation relating to COVID 19 must stay home. In this instance, a full refund will be offered to the patron and to members of their party. A full refund will be offered to the patron and to members of their party by contacting the box office in advance or within 24 hours of missed performance if they are unable to attend due to COVID-19.

Visitors to the Trails, Tales and Tunes Festival understand that an inherent risk of exposure to COVID-19 exists in any public place where people are present. By attending a TTT event, patrons voluntarily assume all risks related to the exposure of COVID-19 and agree that they will not hold TTT liable for any illness that may result.

For the latest on COVID-19 in the province of Newfoundland and Labrador, visit https://www.gov.nl.ca/covid-19/, email covid19info@gov.nl.ca. A toll free line is also available Monday to Friday 9 am to 5 pm: 1-833-771-0696.

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